Returns & Exchanges
At Cutlery and More, we stand behind the quality of our premium kitchenware and offer a hassle-free 60-day return policy for unused items in their original packaging. Whether you are unsatisfied with a knife's balance or changed your mind about a cookware set, we are here to ensure you find the perfect tools for your kitchen.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid UPS shipping label provided at the end of the return request process.
Pack with Care
Securely place the items in their original manufacturer packaging and box them up, ensuring all sharp edges are properly protected to prevent damage during transit.
Drop Off and Refund
Deliver your package to any authorized UPS drop-off location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing